Welfare and Wellbeing
Employee welfare is one of the most significantly beneficial investments an organisation can make.
Fostering a safe, inclusive, and healthy culture has a direct and positive impact on morale. This creates effective team dynamics, improving efficiency and safety, all of which are fundamental components of a high performing business.
It is a fact that high performing teams are less likely to have team related incidents. Individuals are less likely to work when suffering the effects of fatigue or stress. All individuals will be sufficiently educated in the effects on all factors which can affect human performance, and be able to identify prevention strategies and early intervention techniques to support themselves or one another. Individuals will also be provided with appropriately resourced support mechanisms to enable them to always perform at their best.
For many organisations, a recent key driver to considering team welfare has been the UK Regulation (EU) 2017/373 which explicitly requires organisations to consider factors which may have a detrimental effect on human performance as risks, and as with any risks, develop policies, procedures and processes to reduce these risks.
Global Aviation Specialists believes that whatever the driver is for considering welfare, business leaders should be encouraged to include welfare within their business strategy, and consider all factors which may have a detrimental impact human performance, as potential threats to their organisation.
This will mean adequate resources can be allocated to welfare remains an intrinsic priority and metrics can be developed to measure the effectiveness of all welfare activities so that continuous improvement can take place.
Business leaders should be actively engaged in building organisations where staff welfare is at the core of its business values.
Global Aviation Specialists welfare team has vast experience of develop strategic business plans, welfare plans and policies, and addressing cultural challenges by providing action learning, coaching and education programmes at all levels in organisations.
Wellbeing Services
Global Aviation Specialists offer the following education programmes:
- Human Factors
- Team Resource Management
- Critical Incident Stress Management
We are also able to develop the following:
- Business Plans
- Wellness Action Planning
- Fatigue Risk Management Systems
- Policies for Fatigue, Stress and The Problematic Use of Psychoactive Substances
- Education Programmes
We are also able to offer the following products and services in partnership with our industry partners:
- Mental Health First Aid Training
- Cultural Auditing
- Action Learning Leadership Coaching
- Leadership and Management Training
- Rostering Software
Our Welfare Team
Our welfare team at Global is made up of the following individuals:
Tom Harris
Tom is the owner of Global Aviation Specialists Limited and has over 25 years’ experience in aviation. He is an air traffic controller, watch manager and CISM peer at Birmingham Airport.
Tom is passionate about welfare and wellbeing, which is why creating a healthy and sustainable business has always been an intrinsic part of Global Aviation Specialists vision.
Ellen Powell
Ellen is an air traffic controller, mental health first aider and CISM peer and also works at Birmingham Airport.
Ellen’s air traffic career includes Southend, Cranfield, Coventry and Bournemouth.
Ellen learnt about the benefits of CISM following a fatal incident where she found herself supporting colleagues in dealing with post incident trauma whilst working for an organisation where support was not made available. Ellen, herself has also witnessed a fatal incident which gave her first-hand experience of the effects critical incident stress. Ellen is passionate about CISM and helping organisations develop their welfare plans, establishing CISM teams and ensuring individuals are appropriately supported.
Dr Jane Trinder-Randle
Jane has over 20 years’ experience in personal and leadership development.
Jane has an impressive academic career and has conducted extensive research on creating healthy organisations, effective change management and the management of stress, trauma and crisis.
Janes career has spanned aviation, engineering, finance and utility Industries. She has supported many large organisations in cultivating wellbeing and welfare as core components of their business strategies whilst developing business leaders to foster healthy organizational culture.
Dr Tanya Arroba
Tanya studied psychology and became fascinated by organisational behaviour, the study of people in the world of work. Tanya understands that work plays such a big part in our identify and confidence.
Tanya was a junior researcher for the Medical Research Council in the 70s, researching stress at work. Through this research, Tanya discovered how emotive the subject is and developed a real understanding of how working within a poor culture can cause significant damage and be detrimental to health.
Tanya became a lecturer in organisational behaviour at the University of Birmingham, working with managers in local government. Tanya owns a consultancy company, which developed a key relationship as associate of Cranfield School of Management. Here she worked on leadership development programmes, but always with a focus on stress and wellbeing, providing executive coaching as well.
Tanya combines her passion for wellbeing at work and Christian faith and is the lead chaplain at Birmingham Airport. She is also a key member of the CISM team.
Hugo Forrester
Hugo has over 20 years’ experience in the aviation industry as an air traffic controller, private pilot, CISM peer and qualified mental health trainer and has helped many organisations implementing mental health, welfare and wellbeing strategies.
In recent years, Hugo has worked with organisations to highlight the correlation between professional standards, culture and wellbeing and has assisted them in tackling cultural challenges and enabled them to drive a change of attitude towards, welfare, wellbeing, mental health, inclusivity and diversity.
Hugo is not only a skilled air traffic control instructor but also a qualified instructor and practitioner in resilience, inclusive practice, workplace culture, mental health and transformational coaching.
